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- The Product you are noticing the issue with.
- The placement ID of the product from your Boost account.
- A Screenshot of the issue (if applicable)
- What is my Browser Output (Send us the link this page outputs)
- Test Page with the issue occurring for the specific product and placement ID.
- Console Errors
- GPT Errors (if any)
- Browser Version
- Operating System
- Internet Connection Speed (Wifi/LAN/3G/etc)
- A HAR Log of your browser session which includes network requests when you saw the issue. (Web or In-App)
- If using Server-Side implementations any Stored Configurations or Stored Bidders
- Any relevant reports for the support request including:
- Timezone
- Size
- Domain
- Date